PRODUCTS RETURN RULES

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One Year Limited Warranty

How to return and exchange the defective products: newtrix product quality warranties exist in the two terms, Depends on Product Based. The first is the 1 year Defective Products Return Guarantee on Laptrix Batteries; The Second is the One Year Limited Warranty for Original Products, warranty by company itself.
Our Laptrix serves Three Types Warranties, Like Three Months, Six Months and One Year Depends on Products.
Since all warranty transactions are time sensitive, the customer is required to fully inspect the product upon delivery. Be sure to retain any barcode materials in good condition or other obviously evidence such as products photos to prove the products are ours since they may be required in order to process a return.

Products return rules statement:

Newtrix Technologies warrants your product against all defects in materials. This warranty is effective on the purchase date of the product and expires one year from the original purchase date based on the barcode printed.

1. All returned products must include an barcode number or warrenty sticker.This number can be acquired by contacting the After-sales Service Department.
2. All returned of our brand products must include original packaging, software,manual, documents, etc. with the returned merchandise.
3. Customer is responsible for return shipping and insurance fees. Uninsured item damaged in shipping will void the guarantee. Newtrix is not responsible for products lost in shipment between the owner and our service center.
4. Returned items are not functional for all of our products undamaged and free of defects.
5. Contact with our After-sales Service Department to obtain our Products Return Address.
6. Laptrix warranties depends on the Products Based, warranty carries Three Months, Six Months and One Year.
7. Our Replacement Department opens from Monday to Friday, timing 1pm to 6pm.